Privacy Policy

1. Introduction

ShareMyListing ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our real estate listing automation service.

By using ShareMyListing, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Business name, agent license information, and contact details
• Brand Settings: Custom templates, branding preferences, and personalization settings
• Payment Information: Billing address and payment method details (processed securely by our payment processor)
• Communications: Information you provide when contacting our support team

2.2 Information from Third-Party Services

When you connect third-party services to ShareMyListing, we collect:

• IDX Provider Data (IDX Broker, iHomefinder): Property listing information including addresses, prices, property details, photos, and listing status. This data is used solely to create social media posts on your behalf.
• Google Business Profile: Account information and authorization tokens necessary to post content to your Google Business Profile. We access only the minimum permissions required to create posts.
• Future Social Media Integrations: When available, we will collect similar authorization data for Facebook, Instagram, and other platforms you choose to connect.

2.3 Information Collected Automatically

• Usage Data: Pages visited, features used, actions taken within the service
• Device Information: Browser type, operating system, IP address
• Cookies and Tracking: Session cookies for authentication and analytics cookies to improve our service

3. How We Use Your Information

We use the information we collect to:

• Provide Our Service: Sync your listings and automatically post to your connected social media platforms
• Manage Your Account: Create and maintain your account, process subscriptions, and provide customer support
• Personalize Your Experience: Apply your brand templates and preferences to automated posts
• Improve Our Service: Analyze usage patterns to enhance features and fix issues
• Communicate With You: Send service updates, security alerts, and promotional content (with your consent)
• Legal Compliance: Comply with applicable laws and respond to legal requests

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these circumstances:

• Third-Party Services: We share data with services you've authorized (Google Business Profile, IDX providers) solely to perform the functions you've requested
• Service Providers: We use trusted providers for hosting, payment processing, and analytics who are contractually bound to protect your data
• Legal Requirements: We may disclose information if required by law, court order, or government request
• Business Transfers: If ShareMyListing is acquired or merged, your information may be transferred to the new owner with the same privacy protections
• With Your Consent: We may share information for other purposes with your explicit consent

5. Google API Services Usage

ShareMyListing uses Google APIs to connect to your Google Business Profile. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy , including the Limited Use requirements.

Specifically:

• We only request access to Google Business Profile data necessary to create posts on your behalf
• We do not use Google data for advertising purposes
• We do not sell Google data to third parties
• We do not use Google data to determine creditworthiness or for lending purposes
• You can revoke our access to your Google account at any time within our application. Users can also revoke access at any time via the Google Security settings page at https://myaccount.google.com/permissions.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL
• Secure Storage: Sensitive data is encrypted at rest and stored in secure data centers
• Access Controls: Employee access to user data is strictly limited and logged
• OAuth 2.0: We use OAuth 2.0 for third-party integrations, meaning we never store your third-party passwords
• Regular Audits: We regularly review and update our security practices

While we strive to protect your data, no method of transmission or storage is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. Specifically:

• ShareMyListing Account Data: Retained until you delete your account
• IDX Listing Data: Synced listing data is retained for 90 days for posting history and troubleshooting
• Post History: Records of automated posts are retained for 12 months
• Deleted Accounts: After account deletion, we retain anonymized data for analytics and may retain certain data as required by law
• Google Business Profile Data: Data retrieved specifically from Google Business Profile APIs is cached for no more than 30 days in accordance with Google's caching policies.

8. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request your data in a portable format
• Opt-Out: Opt out of marketing communications at any time
• Revoke Access: Disconnect third-party services at any time through your account settings

To exercise these rights, contact us at privacy@sharemylisting.com.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze how our service is used
• Improve our service

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our service.

10. Children's Privacy

ShareMyListing is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Users

ShareMyListing is operated from Australia. If you are accessing our service from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located. By using our service, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised.

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: